• Process reservations / confirmations / invoices / cancellations by mail, phone, (skype)
• Process reservations / confirmations / invoices / cancellations from our partner agents, direct bookings, the sales & marketing office, the front office and other hotel departments
• Process booking requests received through the website and provide all information needed
• Process / monitor advance deposits on reservations
• Communicate reservation information to the front office / prepare arrival list
• Provide detailed information about all 3 villages, room types, diving concept and packages and prices

• Fluent in spoken and written English, every other language is an advantage (preferably French or Dutch)
• Experience in the same career
• Very good computer skills, MS office, google docs and sheets, reservation systems 
• Excellent customer service skills
• Dive certification is an advantage (does not have to be a professional diver)
• Able to live and work in remote location
• 1 year contract (RSDS holds the right to terminate contract early, if standards are not fulfilled) 

• Exceptional written and spoken English skills
• Excellent IT skills
• Familiar with the major social media platforms
• A genuine interest in diving, nature tourism, yoga, kite surfing, the environment and conservation
• A certified SCUBA diver with minimum PADI Advanced Open Water certification or higher

• Additional languages (particularly Arabic and French)
• Knowledge of Graphic Design, Photography, Videography and associated equipment and software.
• Experience in social media, web design, SEO
• Experience working in the hospitality/diving/tourism industry
• Experience working in a marketing role

• Produce creative design for print, web and social media
• Work with the rest of the marketing team to develop a clear visual identity throughout all our media (both digital and offline)
• Responsible for the presentation of offline media in our three locations
• Create designs which are of high quality and consistency which clearly represent our brand
• Create artwork which is appropriate to the target audience for that brief
• Contribute creatively with ideas to the rest of team.

• Qualification in Graphic Design
• Excellent knowledge of design software e.g. Adobe Softwares
• Excellent presentation and communications skills
• Professional and able to work in a team 
• Flexible and able to work to tight deadlines
• Excellent written English
• Organised and conscienscious
• Able to multitask and adapt
• Able to live in a remote location
• Attention to detail

• Additional languages
• Photography and Videography skills, as well as editing
• Scuba diving certification
• Previous experience in hospitality/diving/tourism marketing
• Previously visited Red Sea Diving Safari or the Marsa Alam area

RSDS is looking for an enthusiastic and approachable team player to join our reception team in Marsa Alam. This position would suit someone who is looking to start their career in the tourism and hospitality industry.

This role would suit someone who believes in delivering excellent customer service and who enjoys interacting with people from all different nationalities and backgrounds.

Main Responsibilities

• Process check in / check out for individuals and groups
• Process guest flight and transfer confirmation 
• Handle guest needs and queries
• Be in direct contact with the other departments – reservations , transfer , housekeeping and diving for all the guests requests 
• Actively interact with guests throughout their stay

Requirements

• Egyptian or foreigner  
• Fluent in spoken and written English, every other language is an advantage (preferably French or Dutch)
• Entry level, but experience is an advantage 
• Very good computer skills, MS office, Google docs and sheets
• Excellent customer service skills, flexible and a team player
• Able to keep calm under pressure
• Able to live and work in remote location
• 1 year contract (RSDS holds the right to terminate contract early, if standards are not fulfilled) 

Start date: asap