We are looking for a motivated reservations agent, based in Marsa Alam

Main Responsibilities
  • Process reservations / confirmations / invoices / cancellations by mail, phone, (skype)
  • Process reservations / confirmations / invoices / cancellations from our partner agents, direct bookings, the sales & marketing office, the front office and other hotel
  • departments
  • Process booking requests received through the website and provide all information needed
  • Process / monitor advance deposits on reservations
  • Communicate reservation information to the front office / prepare arrival list
  • Provide detailed information about all 3 villages, room types, diving concept and packages and prices

Experience and qualifications
  • Fluent in spoken and written English, every other language is an advantage (preferably French or Dutch)
  • Experience in a similar role
  • Very good computer skills, MS office, google docs and sheets, reservation systems
  • Excellent customer service skills
  • Dive certification is an advantage (does not have to be a professional diver)

Personal qualities

We are looking for a reliable team player who has a conscientious and pro-active work attitude. The ideal candidate will have a positive outlook and be solution-oriented. They should be flexible and able to deal professionally with colleagues and guests from different cultural and social backgrounds.

There is a possibility this position could be carried out remotely under certain conditions - to be discussed further at interview stage.
Salary and conditions depending on experience. 

Starting date: asap

We are looking for a talented, creative and conscientious graphic designer to join the RSDS Marketing Team in Marsa Alam

Main Responsibilities
  • Produce creative design for print, web and social media
  • Work with the rest of the marketing team to develop a clear visual identity throughout all our media (both digital and offline)
  • Responsible for the presentation of offline media in our three locations
  • Create designs which are of high quality and consistency which clearly represent our brand
  • Create artwork which is appropriate to the target audience for that brief
  • Contribute creatively with ideas to the rest of team.
Required Skills & Qualifications
  • Qualification in Graphic Design
  • Excellent knowledge of design software e.g. Adobe Softwares
  • Excellent presentation and communications skills
  • Professional and able to work in a team 
  • Flexible and able to work to tight deadlines
  • Excellent written English
  • Organised and conscienscious
  • Able to multitask and adapt
  • Able to live in a remote location
  • Attention to detail

Distinct Advantages
  • Additional languages
  • Photography and Videography skills, as well as editing
  • Scuba diving certification
  • Previous experience in hospitality/diving/tourism marketing
  • Previously visited Red Sea Diving Safari or the Marsa Alam area
This contract for this position requires a 3 month probationary/trial period and then one year contract.

Start date: asap

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