• Process reservations / confirmations / invoices / cancellations by mail, phone, (skype)
• Process reservations / confirmations / invoices / cancellations from our partner agents, direct bookings, the sales & marketing office, the front office and other hotel
• departments
• Process booking requests received through the website and provide all information needed
• Process / monitor advance deposits on reservations
• Communicate reservation information to the front office / prepare arrival list
• Provide detailed information about all 3 villages, room types, diving concept and packages and prices

• Fluent in spoken and written English, every other language is an advantage (preferably French or Dutch)
• Experience in a similar role
• Very good computer skills, MS office, google docs and sheets, reservation systems
• Excellent customer service skills
• Dive certification is an advantage (does not have to be a professional diver)

Personal qualities

We are looking for a reliable team player who has a conscientious and pro-active work attitude. The ideal candidate will have a positive outlook and be solution-oriented. They should be flexible and able to deal professionally with colleagues and guests from different cultural and social backgrounds.

• Produce creative design for print, web and social media
• Work with the rest of the marketing team to develop a clear visual identity throughout all our media (both digital and offline)
• Responsible for the presentation of offline media in our three locations
• Create designs which are of high quality and consistency which clearly represent our brand
• Create artwork which is appropriate to the target audience for that brief
• Contribute creatively with ideas to the rest of team.

• Qualification in Graphic Design
• Excellent knowledge of design software e.g. Adobe Softwares
• Excellent presentation and communications skills
• Professional and able to work in a team 
• Flexible and able to work to tight deadlines
• Excellent written English
• Organised and conscienscious
• Able to multitask and adapt
• Able to live in a remote location
• Attention to detail

• Additional languages
• Photography and Videography skills, as well as editing
• Scuba diving certification
• Previous experience in hospitality/diving/tourism marketing
• Previously visited Red Sea Diving Safari or the Marsa Alam area